Account Terms and Conditions

These terms and conditions apply to any registration for and use of the Account (as defined below), by registering for and/or using the Account, you agree to be bound by these Terms and Conditions

Account and Security: You may only register with us if you are age 18 or above. By registering with us, we will create an account for you (the “Account”). Your Account will enable you to access different Services (as defined below) and to conduct different transactions within or through these Services. You will have access to your Account by providing a login id recognized by us (with relevant password) or, at our discretion, through a new login id created for the Account. You are responsible for maintaining the confidentiality of your access information and for controlling access to your Account and the computer through which you access your Account. You shall be responsible for all activities that occur under your Account whether or not the activities are conducted by you. You agree to inform us immediately if you become aware of any unauthorized use of your login id and password or your Account, or you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be, used in an unauthorised manner. PCCW Media Limtied shall not be liable for any damage or loss arising from your Account being hacked into or information stolen from your Account (including Now ID, mobile number, email address, password and other personal information).

Cookies: To facilitate your use of your Account, we may issue to your computer blocks of data known as "cookies". You must not alter, inhibit, restrict or break into any cookies we create in your computer.

Account Information: When registering with us, you may be required to provide information about yourself. You agree that any registration information you give to us be true, accurate, correct and up-to-date (“Registration Data”). You shall maintain and promptly update your Registration Data to keep it true, accurate, current and complete.

Services: Your Account will enable you to access some of our services on www.now.com or other media (the “Services”) and to conduct transactions within or through these Services. You acknowledge that we may, in our sole discretion and with or without notice to you, (i) vary the Services which you may access through your Account, (ii) modify or discontinue any of the Services (iii) restrict your access to any part or whole of any of the Services. In addition to these Terms and Conditions, your access to and use of each of these Services will be subject to other terms and conditions applicable to such Service (“Service Terms and Conditions”). In the event that in respect of any of these Services, any provisions in its Service Terms and Conditions shall contradict the provisions in these Terms and Conditions, to the extent of any such inconsistency, in respect of that particular Service, the provisions in its Service Terms and Conditions shall prevail over the provisions in these Terms and Conditions.

Personal Data and Information: Please note that the fields of information marked with asterisks or as mandatory in any form (if any) must be provided before we can provide you with the subscribed service(s). You may choose not to provide the optional information (i.e. the fields not marked with asterisks or as mandatory) but your user experience will be affected if we do not have the relevant information to offer you with enhanced and personalised services.

The personal data and other information that you provided and other information collected, generated and/or compiled by us about you from time to time subsequently (collectively, "Data") will be collected, used and retained by PCCW Media Limited and the relevant service provider(s) of the service(s) you are subscribing to, namely the Now TV services and other relevant services (collectively, “Services”), being one or more of the members of the Group (being, HKT Limited, PCCW Limited and their respective subsidiaries, affiliates and associated companies) (HKT Limited is a company incorporated in the Cayman Islands with limited liability), including but not limited to Hong Kong Telecommunications (HKT) Limited, CSL Mobile Limited, PCCW Media Limited, Moov (Hong Kong) Limited, PCCW OTT (Hong Kong) Limited, eSmartHealth Limited, HKT Education Limited, Club HKT Limited, HKT CSP Limited, HKT Payment Limited, HKT Flexi Limited and HKT Advance Limited (as the case maybe), in accordance with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) and other applicable laws, rules and regulations.

The details of the collection, compilation, retention, use, disclosure and processing of the Data and any further information about the Services are set out in the applicable terms and conditions of the Services, this Personal Information Collection Statement, the Privacy Statement of the HKT Group (http://www.hkt.com/legal/privacy.html) and/or the Privacy Statement of the PCCW Group (http://www.pccw.com/legal/privacy.html).

The Data may be disclosed to, used or retained by other members of the Group, their respective agents (including debt collection agent) and business partners for purposes related to the provision of the Services and other purposes to which you have consented at any time. We may also be ordered by regulatory bodies, government authorities and courts of law in different jurisdictions to disclose the Data in order to comply with legal obligations and duties imposed on us.

Subject to your rights indicated by marking in the relevant box or leaving it unmarked, we may use your Data (including, without limitation, your name, contact particulars, service usage, subscription details, location data and other customer profiling data), for the purpose of direct marketing, including sending to you notices and/or updates about gifts, discounts, privileged offers, benefits and promotions related to the Services as well as other products and/or services, including without limitation: TV, telecommunications, over-the-top (OTT) services, content services, mobile voice, SMS and data communications, IDD/roaming, Internet connectivity, cloud services, electronic/mobile payment, entertainment, secretarial services, personal assistant services and information services (such as weather, finance and news information), device accessories, mobile applications and software, computer peripheral, accessories and software (including notebooks, handsets, mobile devices and accessories, keyboards, security installations and mobile applications), reward, loyalty and privilege programs, lifestyle, networking events, travelling, banking, alcohol, sports, music, gaming, transportation, household products, food and beverages, finance, insurance, wealth management services and products, pensions, investments, brokering, financial advisory, credit and other financial services and products, education, health and wellness, beauty products and services, fashion and accessories, electronics, social networking, technology, e-commerce, digital assets and related offerings and services, logistics, retail, home and décor, media and high-end consumer products and services.

You have a right to withdraw your consent to the use of your Data for direct marketing purpose (if given) at any time. You are also entitled to access, correct or enquire about your personal data being held by us. For any such request, please do so by writing to the HKT Group's Group Data Protection Officer (GPO Box 9896 or privacy@pccw.com) and/or the PCCW Group's Group Data Protection Officer (GPO Box 9872 or privacy@pccw.com).

Account Termination: We may at any time terminate your Account for any reasons including where :

(i)your Account has not been used in any of the Services for a period of more than 60 days ;

(ii)we are required by law;

(iii)you are in breach of any provisions of these Terms and Conditions;

(iv)you are in breach of any provisions of any Service Terms and Conditions; or

(v)we cease to provide all of the Services.

In the event that we terminate your Account pursuant to the provisions in this Terms and Conditions, such termination shall take effect immediately once we send a notice to you notifying you of such termination at the email address you provide during your registration process, or such other email address notified to us prior to such termination. Once we terminate your Account, you will not be able to access your Account and we reserve the right to assign the login name of your Account to any other persons. Termination of your Account shall be without prejudice to any obligations you owed to us or any rights that may be accrued to us under any Service Terms and Conditions prior to such termination.

Limitation of Liability: To the greatest extent permitted by law, our aggregate liability to you, on any legal basis, arising from and/or in connection with your Account including but not limited to your registration and any use of your Account shall in no event exceed HKD100.

Amendments: We reserve the right to modify these Terms and Conditions at any time; such modification shall be effective immediately upon the posting of the modified Terms and Conditions. You are advised to review these Terms and Conditions regularly. Your continued access or use of your Account shall be deemed your acceptance of such modified Terms and Conditions.

Assignment: We may assign the whole or any part of the rights and/or obligations contained in these Terms and Conditions to any person at any time. You may not assign, transfer or sub-license all or any part of your rights or obligations under these Terms and Conditions.

Governing Law, Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong SAR. You agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong SAR.

Miscellaneous: The English version of these Terms and Conditions shall prevail over the Chinese version (if any). References to “we”, “us” and “our” are references to PCCW Media Limited.